Do you ever just feel all tangled up? Someone told me a while back that July was the Month of Transitions according to the Shamanic calendar. I'm not really sure if this is true, but boy did it feel like it, especially here, at your favorite downtown clothing store. Upon Paige's departure on her Alaskan adventure, we decided it was high time for a new computer system. Sounds like a great idea, right? Now keep in mind, half way through July is the beginning of our busiest season of the year, capped off by Indian Market halfway through August. We knew business would be bustling with the the tourists in town, and we needed to get the computers in and ready to go as soon as possible. Oh, if only it were so.
The system itself wasn't an issue. The shiny, new, fast, wonderful Asus towers were installed in a snap, and files were transferred easy peasy. Oh no, the difficult part came with troubleshooting the updated version of our POS and accounting software. Hours and hours on the phone with a sweet yet clueless gentleman in New Delhi. We actually had a few days where we were running credit cards Ye Olde Fashioned Way (does anyone else miss the smell of carbon paper?). We were all a mess. The internet kept cutting out. The POS system was glitchy. It's a wonder any of us still have a single hair on our heads. But we pulled together, as great teams always do, and we worked it out.
We finally reached a Tech Support person who spoke fluent English, Mark you were a Godsend, and got all the bugs in the system worked out. We uploaded, downloaded, reconfigured, defragmented, reconnected, etc. etc. etc. and now things are back to normal, which is where we all like them.
Indian Market was a blast, with the few weeks leading up to it gaining momentum steadily and we haven't really slowed down since. And now that everything's just the way it should be (not to mention all the awesome new fall must-haves we've been receiving daily), we aren't planning on slowing down anytime soon :)
Over and Out
-Cav
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